Last Updated: September 9, 2025
Welcome to Frame Home Loans LLC and our controlled and commonly controlled affiliates and related parties (collectively, “Frame Home Loans”“we” or “us”) and our Privacy Policy (“Privacy Policy”).This Privacy Policy is important and affects your legal rights, so please read carefully.
By accessing or using www.framehomeloans.com or any other Frame HomeLoans website, online service or mobile application and our various related websites and services and various related websites and services(collectively, the “Frame Home Loans Services”), you agree to be bound by thisPrivacy Policy and all of the terms incorporated herein by reference. By using the Frame Home Loans Services and/or submitting or collecting any personal data via the Frame Home Loans Services, you accept and expressly consent and agree to our practices surrounding the collection, use, and sharing of your personal information in accordance with this Privacy Policy. If you do not consent and agree with the terms of this Privacy Policy, you cannot, and we do not authorize you to, access, browse, or use the FRAME HOME LOANs Services.
Our processing of personal information, such as your name, address, e-mail address, or telephone number, will be undertaken consistent with the requirements of applicable privacy laws, but not limited to, the California Consumer Privacy Act, the California Privacy Rights Act, the Virginia Consumer Data Protection Act of 2021, the Colorado Privacy Act of2021, and the Utah Consumer Privacy Act of 2022, the Connecticut Data PrivacyAct of 2022, the Texas Data Privacy and Security Act, the Oregon ConsumerPrivacy Act, the Montana Consumer Data Privacy Act, the Tennessee InformationProtection Act of 2023, the Iowa Consumer Data Protection Act of 2023, theDelaware Personal Data Privacy Act of 2023, the Nebraska Data Privacy Act of2024, the New Hampshire Privacy Act of 2024, and the New Jersey Data PrivacyAct of 2024, the EU General Data Protection Regulation, the UK General DataProtection Regulation, and the Canadian Personal Information Protection andElectronic Documents Act. We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain states or regions. Please refer to the Frame HomeLoans Services for disclosures that may be applicable to you.
We receive personal information as described to you at the point of collection, pursuant to your consent, and/or when you voluntarily provide us with personal information, including:
(1) individual information (such as your e-mail address and phone number);
(2) business and guarantor information (such as your company’s address); and
(3) other identifying information that you voluntarily choose to provide to us (such as unique identifiers such as passwords, and personal information in messages you send to us).
In the course of providing the FrameHome Loans Services, we may collect additional personal information from third parties, including, but not limited to, referral partners, identity verification services, mailing list providers, credit bureaus, and publicly available sources and may combine this information with information we already have about you.
We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent. For example, we obtain information in connection with the Frame Home Loans Services from or on behalf of property owners, borrowers, guarantors, purchasers and potential purchasers, lenders, services, investors, other transaction participants, and their affiliates about themselves, their employees, their other representatives, their equity owners, and other assets (including, but not limited to, transaction histories, personal property and products purchased, information about tenants, lease applicants and related parties, vendors and other service providers), and their other business activities (which may include information about other third parties). We may also collect information from our third-party vendors and data providers, including from private and public sources in connection with the Frame Home Loans Services.
In order to access and use certain areas or features of the Frame Home Loans Services, you consent to our collection and use of certain information about your use of the FrameHome Loans Services through the use of tracking technologies or by other passive means, including when you receive, open, engage, forward, and/or clickthrough the Services. Your consent to our access and use of this “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Frame Home Loans Services, search engines used, the internet protocol (IP) address used, the length of time spent on the Frame Home Loans Services, the pages you looked at on the Frame HomeLoans Services, other webpages you visited before and after visiting the FrameHome Loans Services, the type of device and/or internet browser you have, the frequency of your visits to the Frame Home Loans Services, and other relevant statistics (collectively “Traffic Data”).
We collect information (including personal information and Traffic Data) when you use and interact with the Frame Home Loans Services, and in some cases from third party sources. Such means of collection include:
We may use tools outlined below in order to provide the Frame Home Loans Services, advertise to, and better understand users.
We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our partners use Tracking Tools to collect information about a user’s online activities to display Frame Home Loans ads to the user based on the user’s interests (“Behavioral Advertising”). Our partners may include third-party advertisers and other third-party service providers, and such partners may collect information when you use the Frame Home Loans Services, such as IP address, mobile device ID, operating system, and demographic information. These Tracking Tools help Frame Home Loans learn more about our users’ demographics and Internet behaviors.
If we process Cookies based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time by contacting us at privacy@framehomeloans.com. Please note, if you exercise this right, you may have to provide your consent on a case-by-case basis to enable you to utilize some or all of the Frame Home Loans Services.
You may be able to reject Cookies and/or mobile device identifiers by activating the appropriate setting on your browser or device. Although you are not required to accept Frame Home Loan’s Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the FrameHome Loans Services.
This PrivacyPolicy does not cover the use of Cookies and other Tracking Tools by any third parties, and we are not responsible for the privacy practices of any third party. Please be aware that some third-party Cookies can continue to track your activities online even after you have left the Frame Home Loans Services.
ADDITIONAL RIGHTS AND OPT-OUT PROTECTING YOUR IDENTITY AND CREDIT
Credit reporting agencies may share your information with other companies when you apply for a home loan. This may cause you to receive Email or phone calls that are unsolicited, offering credit cards, refinancing or other loan products.
You can stop these calls and Emails by opting out of these prescreened credit offers. Simply call (888)567-8688 or visit www.optoutprescreen.com.
Some web browsers (including Safari, Internet Explorer, Firefox, andChrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to web services that a visitor does not want to have their online activity and behavior tracked. If a web service operator elects to respond to a particularDNT signal, the web service operator may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes aDNT signal. For these reasons, many web service operators, including Frame HomeLoans, do not proactively respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.
New standards are being developed for a Universal Opt-Out Mechanism, such as the GlobalPrivacy Control (GPC), which allow users with GPC-enabled browsers and devices to send a signal that will communicate the user’s request to opt-out of sales of their personal information and to opt-out of certain sharing of their personal information. The CPRA and other laws allow for the acceptance ofOpt-Out Preference Signals such as the GPC, as an option for users to transmitan Opt-Out of selling/sharing personal information. If we detect and recognize such a signal from your device or browser, we will honor it.
We do not engage in automated decision making. We may use information (including information that has been de-identified and/or aggregated) to better understand who uses the Frame Home Loans Services and how we can deliver a better user experience. We use information, including personal information, to provide the FrameHome Loans Services and to help improve the Frame Home Loans Services, to develop new services, and to advertise our services. Specifically, such use may include:
By providing your e-mail and/or phone number and checking a box, clicking the “complete”button, or some other affirmative act, you are consenting to receive e-mails and/or calls and text messages, including live, prerecorded, and/or automated calls and messages, to that email or phone number. After signing up, you will receive a confirmation e-mail or text message from Frame Home Loans on your mobile number. This agreement is not entered into as a term or requirement of any purchase or promotion. Normal message and data rates may apply. Message frequency may vary. Neither we nor the participating carriers guarantee that messages will be delivered. We may discontinue these programs at any time without notice.
Except to the extent not otherwise expressly restricted herein (especially as it relates to mobile information, which will not be shared with third parties or affiliates for marketing/promotional purposes), in certain circumstances, and in order to perform the Frame Home Loans Services, we may share certain information about you as described in this section:
We do not sell your personal information to third parties.
We have collected the following categories of sensitive personal information from consumers within the last twelve months:
We do not use or disclose sensitive personal information for purposes other than those specified in the CCPA/CPRA.
Any information you send to us electronically, while using the Frame Home LoansServices or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use un secure channels to communicate sensitive or confidential information to us. Please be aware, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.
You can choose whether or not to provide personal information through the Frame Home LoansServices. We will not discriminate against you for exercising any of your rights relating to your personal information and will not (i) deny you goods or services, (ii) provide you with a different level or quality of services, or(iii) charge you different prices for services for doing so.
In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information about California consumers:
| Category | Examples | Collected? | Categories of Recipients |
| Identifiers | Name, address, e-mail address, IP address | Yes | i.e. Organizations providing services to Frame Home Loans |
| Personal information categories listed in the California Customer Records statute | Name, professional-related information; and employment-related information | Yes | i.e. Organizations providing services to Frame Home Loans |
| Protected classification characteristics under California or federal law | Name, age, citizenship, nationality, ancestry, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, proof of eligibility to work | Yes | i.e. Organizations providing services to Frame Home Loans |
| Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | No | i.e. Organizations providing services to Frame Home Loans |
| Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with the Frame Home Loans Services | Yes | i.e. Organizations providing services to Frame Home Loans |
| Geolocation data | Location and movement data | Yes | i.e. Organizations providing services to Frame Home Loans |
| Professional or employment-related information | Proof of eligibility to work, resumé, other professional-related information and employment-related information | Yes | i.e. Organizations providing services to Frame Home Loans |
| Biometric information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | No | i.e. Organizations providing services to Frame Home Loans |
| Non-Public Education Information | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records | No | i.e. Organizations providing services to Frame Home Loans |
| Inferences from the foregoing | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Yes | i.e. Organizations providing services to Frame Home Loans |
Purposes for Collection, Use, and Sharing. We use and disclose the personal information we collect for our commercial purposes, as further described in this Privacy Policy, including for our business purposes with our partners and service providers as follows:
Your Rights. If you are a California resident you may have the following rights under the CCPA/CPRA in relation to personal information we have collected about you, to the extent required by theCCPA/CPRA and subject to verification:
Right to Know/Access: You have the right to request certain information about our collection and use of personal information about you as described below:
Right to Delete: You have the right to request that we delete certain personalinformation we have about you.
Freedom from Discrimination: You have the right to be free from unlawful discrimination for exercising any of your privacy rights.
Right to Correct: You have the right to request that we correct inaccurate personal information regarding the information you provide us.
Right to Restrict the Use of Sensitive Personal Information: You have the right to restrict the use of your sensitive personal information.
Right to Access Information on Automated Decision-Making: You have the right to access information collected through automated decision-making. Additionally, you can opt-out of our use of automated decision-making related to your personal information.
To make a request in relation to the above rights, please contact us using the information in Section 14 below. To fullfil your request, we will need to verify your identity. Only you or someone legally authorized to act on your behalf may make a request related to your personal information. To designate an authorized agent, the authorized agent must provide sufficient information that allows us to reasonably verify that you authorize them to act on your behalf.
We retain personal information about you for as long as necessary to provide you the Frame Home Loans Services. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, or as otherwise permitted by applicable law. Afterwards, we retain some information in a de-identified and/or aggregated form but not in a way that would identify you personally.
The Frame Home Loans Services are not intended for use by children. Individuals under the age of 18 may not use the FrameHome Loans Services. Frame Home Loans does not knowingly collect any information from children. If you are under 18, do not attempt to register for the Frame Home Loans Services or send us any personal information. By accessing, using and/or submitting information through the Frame Home LoansServices, you represent that you are not younger than 18 and that you have authority to do so. If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Policy, use the Frame Home Loans Services on behalf of such minor child. Information you provide through the Frame HomeLoans Services on behalf of a minor child will be treated as personal information as provided herein. If you use the Frame Home Loans Services on behalf of another person, regardless of age, you represent and warrant that you have authority to do so.
The Frame HomeLoans Services may contain links or content from third party websites. A link or content from a third-party website does not mean we endorse that website, the accuracy of information presented, or the persons or entities associated with that website. If you visit a third-party website, you are subject to the privacy policy of the applicable third party and we are not responsible for the policies and/or practices of any third party. We encourage you to ask questions before you disclose your information to others.
The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the Frame Home Loans Services after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Any amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE Frame Home LoansSERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.
The data controller for the purposes of GDPR, UK GDPR, PIPEDA or other data protection laws is Frame Home Loans. If you have any questions about this Privacy Policy, please contact us at privacy@framehomeloans.com or at:
Frame Home Loans LLC
Attn: PrivacyTeam
4301 Westbank Drive, Suite 250B
Austin, TX 78746
Phone: 888-209-3006 or512-823-1399
Last Updated: March 26,2025
These Website Terms of Service (these “Terms”) govern your access towebsites and related services operated by or on behalf ofFrame Home Loan, LLC and our controlled andcommonly controlled affiliates and related parties (collectively, “FrameHome Loan ” “we” or “us”). These Terms are important and affect your legal rights, so please read them carefully (including the arbitration and class action waiver provisions). Note that Section 14 of theseTerms contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.
By accessing or using www.framehomeloans, or any other Frame Home Loan website, online service or mobile applicationand our various related websites and services(collectively, the “Frame Home Loan Services”), you agree to be bound by theseTerms and all of the terms incorporated herein by reference.
Please note that your loan application for a funding account with Frame Home Loan is subject to a separate agreement that will be provided to you upon application.
You must be 18 years of age or older and reside in the United States or any of its territories to use the Frame HomeLoan Services. By accepting these Terms, you represent that you have the legal authority to do so, and that, if you have accepted these Terms on behalf of any person or entity, you represent that you have legal authority to do so and that such person or entity agrees to be responsible to us if you or such person or entity violates these Terms. If you do not agree to every provision of these Terms, you may not, and we do not authorize you to, access or use the Frame Home Loan Services or any features provided therein.
By accessing or using the Frame Home Loan Services, you represent and warrant that you have not been previously suspended or removed from the Frame Home Loan Services or engaged in any activity that could result in suspension or removal from the Frame Home Loan Services.
You should not construe Frame HomeLoan ’s publication of any content found on the Frame Home Loan Services as an endorsement by Frame HomeLoan of the views expressed therein, or any warranty or guarantee of any strategy, recommendation, treatment, or action made by the author of such content.
We may revise these Terms at any time for any reason and may provide you notice of these changes by any reasonable means, including through the Frame Home Loan Services.You can determine when we last updated these Terms by referring to the “LastUpdated” legend at the top of these Terms. Except to the extent that your express consent to any revised Terms is required under applicable law, by continuing to access, browse or use the Frame Home Loan Services, you agree to any revised Terms. If you do not agree to any revised Terms, you may not and we do not authorize you to use the Frame Home Loan Services. We strongly recommend that you periodically visit this page to review these Terms.
In order to access and use certain areas or features of the Frame Home Loan Services, you may need to create an account and provide certain information and/or answer certain questions. Each registration is for a single user only.
You agree to (a) provide accurate, current and complete information, (b) maintain and promptly update, as necessary, your information, (c) be responsible for the acts or omissions of any third party who has authority to access or use the Frame Home Loan Services on your behalf, and (d) immediately notify us if you discover or otherwise suspect any security breaches related to the Frame Home Loan Services. If you provide information that is untrue, inaccurate, not current or incomplete, we may suspend and/or terminate your current or future use of the Frame Home Loan Services.
By providing information and/or answering questions, you also consent to receive electronic communications from FrameHome Loan (e.g., via email or by posting notices to the Frame Home Loan Services).You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy.
We may also send you promotional communications via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.
As used herein, the words "your account" refer to the account held by a bank, securities firm or other financial institution from which payment will be made when you make transactions using the Frame Home Loan Services. The words "your bank" mean the bank, securities firm or other financial institution that holds your account.
The Frame Home Loan Services permit you to perform certain activities, including enabling you to pay your loan bill online by authorizing payments for your account(s) as more fully described herein.Each time you initiate a transaction, you authorize us or our agent to initiate a payment transaction in your name to the account you specify in the amount you request, payable to us or to our agent, in the amount of the transaction. By providing us with payment instructions, you authorize us to follow such instructions and process such payments.
Foreach such transaction, your bank may assess its customary per-check or item-handling charge, if any. You also agree to pay us a service charge foreach dishonored check or draft to reimburse us for any costs of collection.Your bank may also assess its customary charge for such items.
In connection with using your account, you may choose to provide credit card information that one of Frame Home Loan ’s designated third-party payment processors, who will process and store such credit card information separately from the Frame Home Loan Services in order to facilitate your payment transactions. Frame Home Loan has no responsibility or liability for your credit card and/or such transactions.
If any transaction initiated hereunder (whether check or draft drawn by us or our agent in connection with such transaction) is not honored by your bank, fees may be assessed in accordance with your loan documentation. In addition, we may cancel your right to utilize the Frame Home Loan Services.
If a transaction is not completed as you have directed or if we do not complete a transfer from your account on time in the correct amount, we will be responsible for actual third party losses incurred by you. However, there are some exceptions. We will not be liable to you in the following instances:
Each of us and you agree to be bound by the NACHA ACH Operating Rules and Guidelines, and the Electronic Fund TransferAct as each pertain to any ACH transactions initiated by us following your instructions, and you acknowledge that the origination of ACH transactions to the account(s) provided in your payment instructions must comply with the provisions of all applicable laws. You agree that we may comply with payment instructions arising from your user ID and password for your accounts, and you must notify us immediately at legal@framehomeloans.com in the event you believe any user ID or password has been used (or may be used)without your permission.
Unless otherwise indicated in writing by us, the Frame Home Loan Services and all content and other materials contained therein, including, without limitation, any Frame Home Loan service mark or logo and all designs, text, graphics, pictures, information, data, software, other files and the selection and arrangement thereof (collectively, “Content”) are the property of Frame Home Loan or our licensors or users, as applicable, and are protected by U.S. and international copyright and other laws.
Subject to these Terms, you are here by granted a limited personal, revocable, non-exclusive, non-transferable, non-sublicensable right to access, view and make personal, non-commercial use of the Frame Home Loan Services andContent. All rights not expressly granted herein are reserved. You do not acquire any ownership interest in the Frame Home Loan Services or Content under these Terms, or any other rights thereto other than to use the Frame Home Loan Services in accordance with the rights granted by, and subject to all terms, conditions and restrictions of these Terms.
You do not have any right to, and you shall not, directly or indirectly: (a) sell, resell or use commercially the FrameHome Loan Services or Content, (b)distribute, publicly perform or publicly display the Frame Home Loan Services or any Content, (c) modify or otherwise make any derivative uses of the Frame Home Loan Services or Content, or any portion thereof,(d) use any data mining, robots or similar data gathering or extraction methods, (e) download (other than page caching) any portion of the Frame HomeLoan Services or Content, except as expressly permitted by us, (f) use the Frame Home Loan Services to stalk, threaten, or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity; (g) interfere with the Frame Home Loan Services or servers or networks used in connection with the Frame Home Loan Services; or (h) use the Frame Home Loan Services or Content other than for their intended purposes.
Any use of the Frame Home Loan Services or Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the right of access and use granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Except as expressly permitted herein, nothing in these Terms shall be construed as conferring any right or license to any patent, trademark, copyright, or other proprietary rights of Frame HomeLoan or any third party, whether by estoppel, implication or otherwise.
You will not remove, alter, or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license, or otherwise exploit anyContent.
We reserve the right in our sole discretion to modify, suspend or discontinue, temporarily or permanently, the FrameHome Loan Services (or any features or parts thereof) at any time.
The Frame Home Loan logo, and any other Frame Home Loan product or service names, trademarks, logos, or other indicia that may appear on the FrameHome Loan Services (“Marks”) are the property of Frame Home Loan or its subsidiaries, affiliates or third parties, and may not be copied, imitated, or used, in whole or in part, without our prior written permission. Nothing contained in these Terms and/or the Frame Home Loan Services shall be construed as granting, by implication or otherwise, any license or right to use any such Marks without the prior written permission of Frame Home Loan or such third party that may own such Marks.
Our Privacy Policy describes how we handle the personal information you provide to us when you use the Frame HomeLoan Services. For an explanation of our privacy practices, please visit our Privacy Policy located at [INSERT PRIVACY POLICY URL].
You are solely responsible and liable for all data, information, and other materials (“User Content”) that you submit, upload, post, e-mail or otherwise transmit (“Transmit”) in connection with the Frame Home Loan Services.In addition, we have no control over, and shall have no liability for, any damages resulting from the use (including without limitation, republication) or misuse by any third party of information made public through the Frame HomeLoan Services. IF YOU CHOOSE TO SUBMIT TO US, OR OTHERWISE MAKE ANY USER CONTENT PUBLICLY AVAILABLE, YOU DO SO AT YOUR OWN RISK AND WE SHALL HAVE NO LIABILITY THEREFOR.
You agree that you will not, and will not permit anyone else to, directly or indirectly: (a) Transmit any User Content that is unlawful, harmful, threatening, abusive, hateful, obscene, harassing, tortious, defamatory, libelous, slanderous, pornographic, profane, vulgar, offensive, lewd, invasive of another’s privacy or racially, ethnically or otherwise objectionable; (b) Transmit any User Content: (i) that you do not have the right to Transmit, under any law or contractual or fiduciary relationships, including, without limitation, any inside information or proprietary or confidential information; (ii) that infringes any patent, copyright, trademark or other intellectual property right or misappropriates any trade secret or right of privacy of any third-party; (iii) that constitutes unsolicited or unauthorized advertising or promotional materials, “spam,”“chain letters,” or pyramid schemes; or (iv) that contains any software routine, code, instruction or virus that is designed to disable, delete, modify, damage or erase software, hardware or data; or (c) forge headers or otherwise manipulate identifiers in order to disguise any User ContentTransmitted through the Frame Home Loan Services.
Although we have no obligation to screen, edit or monitor User Content, we reserve the right, and have absolute discretion, to remove, screen or edit User Content posted or stored on the FrameHome Loan Services at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Frame Home Loan Services at your sole cost and expense.
We do not claim any ownership interest inUser Content. However, by uploading, posting or submitting User Content to the FrameHome Loan Services or to our pages or feeds on third-party social media platforms (e.g., Frame Home Loan ’s Facebook page, LinkedIn page or X formerly Twitter feed), you hereby grant FrameHome Loan a nonexclusive, royalty-free, worldwide, perpetual, irrevocable and fully sub licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and publicly display your User Content, in whole or in part, in any manner or media and for any purpose whatsoever at our sole discretion, including, without limitation, for publicity, promotional, advertising, trade, business, illustration, artistic and other commercial and noncommercial purposes. However, Frame Home Loan will only share personal information that you provide in accordance with our Privacy Policy.
You agree that Frame Home Loan may disclose or use any User Content for any purposes permitted under applicable law, including, but not limited to: (a)enforcing these Terms; (b) complying with any laws, regulations or rules of any federal, state or local government or agency; (c) responding to claims that anyUser Content violates the rights of third parties; or (d) protecting the rights or property of Frame Home Loan , its customers or the public.
Separate and apart from User Content, you can submit questions, comments, suggestions, ideas, original or creative materials or other information about Frame Home Loan , or the Frame HomeLoan Services (collectively, “Feedback”).Feedback shall become the sole property of Frame Home Loan . FrameHome Loan shall own exclusive rights, including, without limitation, all intellectual property rights, in and toFeedback and shall be entitled to the unrestricted use and dissemination ofFeedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
We have not reviewed all of the websites linked to the Frame Home Loan Services and are not responsible for the content of any third-party pages, any other websites linked to the Frame Home Loan Services, or any products or services offered by third parties. Nothing in the Frame HomeLoan Services, including, without limitation, any links to other websites, should be construed as an endorsement by Frame Home Loan of any products, services or information of any other persons or companies. Your choice to access a link to any other website is at your own risk, and you agree to comply with all terms and conditions relating to such websites. Frame Home Loan reserves the right not to link, or to remove the link, to a particular website at anytime.
Any links to third-party websites are provided as a convenience to you and are neither owned nor operated by FrameHome Loan. We have no control over these linked websites and make no representations or warranties with respect to these linked websites or third-party products or services. Your viewing and use of any third-party websites is at your sole discretion and risk.
You shall indemnify, hold harmless, and, at Frame Home Loan ’s option, defend Frame Home Loan and its affiliates and subsidiaries from and against any and all losses, damages, liabilities, costs (including reasonable attorneys’ fees) (“Losses”)incurred by Frame Home Loan resulting from any third-party claim, suit, action or proceeding relating to or arising from your use of the FrameHome Loan Services, any User Content, any Feedback you provide, any violation of these Terms by you, or any other actor omission by you, including your violation of any rights of another, arising from your use of the Frame Home Loan Services or any of its features. You further agree that Frame Home Loan shall have control of the defense or settlement of any third-party claims unless Frame Home Loan exercises its option to require you to defend Frame Home Loan . This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Frame Home Loan.
THE FRAME HOME LOAN SERVICES AND THE CONTENT ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS.TO THE FULLEST EXTENT PERMISSIBLE BY LAW, FRAME HOME LOAN DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO:(A) THE FRAME HOME LOAN SERVICES; (B)CONTENT; (C) USER CONTENT; OR (D) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO OR FROM THE FRAME HOME LOAN SERVICES. FRAME HOME LOAN HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THAT ANY RESULTS WILL BE ACHIEVED,NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
FRAME HOME LOAN DOES NOT REPRESENT OR WARRANT THAT THE FRAME HOME LOAN SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE FRAME HOME LOAN SERVICES OR THE SERVERS THAT MAKE THE FRAME HOME LOAN SERVICES AVAILABLE ARE FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. FRAME HOME LOAN DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE FRAME HOME LOAN SERVICES IS ACCURATE,COMPLETE, OR USEFUL. YOU ACKNOWLEDGE THAT YOUR USE OF THE FRAME HOME LOAN SERVICES IS AT YOUR SOLE RISK. FRAME HOME LOAN DOES NOT WARRANT THAT YOUR USE OF THE FRAME HOME LOAN SERVICES IS LAWFUL IN ANY PARTICULAR JURISDICTION. FRAME HOME LOAN SPECIFICALLY DISCLAIMS ALL SUCH WARRANTIES.SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOU AND THESE TERMS.
BY ACCESSING OR USING THE FRAME HOME LOAN SERVICES YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE FRAME HOME LOAN SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FRAME HOME LOAN BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE, INCOME OR PROFITS, LOSSOF USE OR DATA, LOSS OR DIMINUTION IN VALUE OF ASSETS OR SECURITIES, OR DAMAGES FOR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS TO OR USE OF THE FRAME HOME LOAN SERVICES(INCLUDING, BUT NOT LIMITED TO, USER CONTENT AND LINKS TO THIRD-PARTY WEBSITES),OR THE ORDER, RECEIPT OR USE OF ANY PRODUCT OR SERVICE, OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM FRAME HOME LOAN , OR FROM EVENTS BEYOND FRAME HOME LOAN ’S REASONABLE CONTROL, REGARDLESS OFTHE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED) OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF FRAME HOME LOAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF FRAME HOME LOAN ARISING OUT OF OR IN ANY WAY RELATED TO THE FRAME HOME LOAN SERVICES EXCEED ONE HUNDRED DOLLARS ($100). THE FOREGOING LIMITATIONS SHALL APPLY EVENIN THE EVENT YOUR REMEDIES HEREUNDER FAIL OF THEIR ESSENTIAL PURPOSE, AND THEFORE GOING SHALL CONSTITUTE FRAME HOME LOAN’S SOLE LIABILITY AND OBLIGATION IN RESPECT HEREOF.
IF YOU ARE A CALIFORNIA RESIDENT, YOU HERE BY WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE 1542, WHICH STATES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH FRAME HOME LOAN AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
YOU AND FRAME HOME LOAN AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE FRAME HOME LOAN SERVICES SHALL BE FINALLY DECIDED BY BINDING ARBITRATION UNDER THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION GOVERNING CONSUMER DISPUTES.
Arbitration uses a single, neutral arbitrator to decide a dispute (instead of a judge or jury); arbitration allows for more limited discovery than in a court case; and the arbitration process and result is subject to very limited review by courts. In an arbitration you have the right, at your expense, to be represented by an attorney of your choosing. Arbitrators can award the same damages and relief under these Terms that a court can award under these Terms. You and Frame Home Loan agree that any in-person arbitral hearing would occur in the United States in the same county and state as your billing address. Frame Home Loan further agrees that your filing fee for an arbitration will be capped at the amount set by the American Arbitration Association. You agree that, by agreeing to theseTerms, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Frame Home Loan are each waiving the right to a trial by jury and/or to participate in a class action. This arbitration provision shall survive termination of these Terms and the termination of your use of the Frame Home Loan Services. Further, unless both you and Frame Home Loan agree otherwise, the arbitrator may not join or consolidate more than one person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
REGARDLESS OF THE FORUM, YOU AND FRAME HOME LOAN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding anything contained in these Terms, we reserve the right, without notice and in our sole discretion, to terminate your right to access or use the Frame Home Loan Services at any time and for any or no reason, and you acknowledge and agree that in such event we shall have no liability or obligation to you.
Frame Home Loan operates the Frame Home Loan Services from Texas,U.S.A. These Terms and the transactions they contemplate, including without limitation their interpretation, construction, performance, and enforcement, shall be governed by the laws of the State of Texas U.S.A., including its statutes of limitations, but without reference to conflict or choice of law provisions. The International Convention on the Sale of Goods, and other international treaties that are not mandatory with respect to contracts made and performed entirely in Texas shall not apply. The sole and exclusive jurisdiction and venue for any litigation arising out of thisAgreement shall be state and federal courts sitting in Pierce County,Washington, and the parties agree not to raise, and waive, any objections or defenses based upon venue or forum non conveniens with respect to such courts.
All notices, demands, or consents given by you under these Terms will be in writing and will be deemed given when delivered to Frame Home Loan at the following contact: legal@framehomeloans.com. Any notices to you may be made via either e-mail or postal mail to the address in Frame Home Loan ’s records or via posting on the Frame Home Loan Services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing.
Persons with disabilities who need assistance accessing these Terms may contact us as provided for in thisSection, and depending on your individual needs, we will grant reasonable requests to furnish these Terms in an alternative format.
If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from theseTerms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.
If you believe in good faith that any of the content on the Frame Home Loan Services infringes your copyright, you may submit a takedown notice through our DMCA policy link.
21. Miscellaneous
The Frame Home Loan Services are hosted in the United States of America.If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred tothe United States of America and that by submitting information, you explicitly authorize such transfer. These Terms constitute the entire agreement between you and Frame Home Loan relating to your access to and use of the FrameHome Loan Services. These Terms, and any rights granted hereunder, may not be transferred, or assigned by you without the prior written consent of Frame Home Loan . No waiver of any provision of these Terms will constitute a waiver of such provision in any prior, concurrent, or subsequent circumstance, and Frame Home Loan ’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. Except as otherwise provided herein, theseTerms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity.
Welcome to www.framehomeloans.com (the“Site”). We respect the intellectual property rights of others just as we expect others to respect our rights. Pursuant to Digital Millennium CopyrightAct, Title 17, United States Code, Section 512(c), a copyright owner or their agent may submit a takedown notice to us via our DMCA Agent listed below. As an internet service provider, we are entitled to claim immunity from said infringement claims pursuant to the “safe harbor” provisions of the DMCA. To submit a good faith infringement claim to us, you must submit the notice to us that sets forth the following information:
Title 17 USC §512(f) provides civil damage penalties, including costs and attorney fees, against any person who knowing lyand materially misrepresents certain information in a notification of infringement under 17 USC §512(c)(3).
Send all takedown notices through ourContact page. Please send by email for prompt attention.
Please note that we may share the identityand information in any copyright infringement claim we receive with the allegedinfringer. In submitting a claim, you understand accept and agree that youridentity and claim may be communicated to the alleged infringer.
If you have received a notice of material being takedown because of a copyright infringement claim, you may provide us with a counter notification in an effort to have the material in question restored to the site. Said notification must be given in writing to our DMCAAgent and must contain substantially the following elements pursuant to 17 USCSection 512(g)(3):
We take copyright infringement veryseriously. Pursuant to the repeat infringer policy requirements of the DigitalMillennium Copyright Act, we maintain a list of DMCA notices from copyrightholders and make a good faith effort to identify any repeat infringers. Thosethat violate our internal repeat infringer policy will have their accountsterminated.
We reserve the right to modify the contents of this page and its policy for handling DMCA claims at any time for any reason. You are encouraged to check back to review this policy frequently for any changes.
Frame Home Loans LLC
Address: 4301 Westbank Dr, Suite 250B, Austin, TX 78746
Phone: 888-209-3006 / 512-823-1399
Registration Number: DMCA-1031700
Frame Home Loans LLC
Address: 4301 Westbank Dr, Suite 250B, Austin, TX 78746
Phone: 888-209-3006 / 512-823-1399
Registration Number: DMCA-1031700
